Rewards & Redeeming Points

How do I redeem my points?

Once you've earned enough points to exchange for a reward, you can redeem them at any time by signing in to Ipsos iSay and clicking on the Rewards tab at the top of the page. Here you’ll be able to browse the Rewards Catalog to see the available rewards and the amount of points needed. Select the reward you would like to redeem and follow the steps to place your order. Be sure to check the email address you used during the reward checkout process!

What can I redeem my points for?

You can redeem your points for a variety of great rewards, including gift cards! Browse our Rewards Catalog by clicking on the Rewards tab at the top of the page.

How long will it take for my reward to be delivered?

Gift cards are delivered instantly to the email address associated with your Ipsos iSay account.

The listed merchants are in no way affiliated with Ipsos iSay nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/gift certificate for additional terms and conditions, which are subject to change at merchants sole discretion.

Can I change my order or exchange it for a different option after I've placed my order? Can I return an item?

Points redeemed for instant delivery cards cannot be returned, refunded, exchanged or cancelled. All gift cards are redeemed “as is”. Digital gift cards are treated the same as cash. Once a code is sent, it’s considered used. You assume responsibility for your gift card and points. No refunds will be issued.

Where can I use eGift cards?

Many eGift Cards can be used in stores, online, or in mobile apps. Availability varies by reward. Read each individual reward's description in the catalog for specific instructions.

The listed merchants are in no way affiliated with Ipsos iSay nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/gift certificate for additional terms and conditions, which are subject to change at the merchant's sole discretion.

How long is a digital gift card valid?

The validity period of each type of digital gift card is established by the issuer/merchant and can vary from a few months to a few years. Exact details can be obtained from the issuer/merchant or may be mentioned to you in the redemption email containing the digital gift card.

Do my points ever expire?

Your points don't expire as long as you remain an active member of Ipsos iSay.

If you terminate your membership, if your membership becomes inactive, or if you're deactivated, your points account will be closed and any unused points will be forfeited.

How long do I have to wait to redeem rewards after I join?

Your points don't expire as long as you remain an active member of Ipsos iSay.Newly registered Ipsos iSay members will need to wait 96 hours from their registration date before redeeming rewards. If you try to order any reward during this waiting period, you’ll receive an error message at checkout. Please note that, during this period, we will evaluate your survey answers and behaviors. According to Ipsos iSay Terms and Conditions we are entitled to terminate a membership to Ipsos iSay for any bad behavior, fraudulent use or behavior, or failure to abide by the terms and conditions, policies, or survey rules. In the event of termination, all points and any rewards held in “Pending” status will be forfeit.

How long do I have to wait to redeem rewards after I change my email address?

Ipsos iSay members who request an email change will need to wait 48 hours from the date of change before redeeming rewards. If you try to order any reward during this waiting period, you’ll receive an error message at checkout. Please note that, during this period, we will evaluate your survey answers and behaviors. According to Ipsos iSay Terms and Conditions we are entitled to terminate a membership to Ipsos iSay for any bad behavior, fraudulent use or behavior, or failure to abide by the terms and conditions, policies, or survey rules. In the event of termination, all points and any rewards held in “Pending” status will be forfeit.